Questions about places
Navigate through common queries and enlightening answers tailored to enhance your exploration of our places. Whether you're pondering the best time to visit, curious about reservation policies, or seeking recommendations for specific dietary preferences, our FAQ section is your go-to resource for seamless and informed experiences. Dive in and discover the answers you need to make the most of your journey.
What is served?
International, local and authentic cuisine is being served in the dining facilities.
Where I can find the menu?
You can refer to the page of place to download the menu or use the phone camera to scan the QR code.
Where is the restaurant located?
You can visit the restaurant page for the location as well as use the map located on the restaurant page.
What are the operational hours?
Operational hours depend of the meal periods served at the restaurant (refer to the page). Working hours of the places (museum/places of interest) can be found on their designated page.
Where I can read the reviews?
The reviews can be read on the place page under the dedicated location.
How I can make a reservation?
You can make a reservation online via Frisaga or at the place upon arrival.
How I should pay for the reservation?
You can pay online by using the credit card details or upon arrival at the given place.
Will my order be guaranteed?
If the order is made online, it will be guaranteed on your behalf and you can provide the confirmation number upon arrival.
What happens if I miss my order and no show?
Please review the cancellation and now show policy of the place you intend to visit.
Shall I print my orders?
You can use the confirmation number provided to you and present at the counter/entrance accordingly.
How I will receive an alert about my order?
You will receive the notification to the email address provided upon registration.
Will I receive confirmation or cancellation?
You will receive notification upon any modification on your order.
What is the cancellation policy?
Cancellation and/or no show policy differs per place. Please refer to the given policy of the place you intend to visit.
How I can contact the place?
Please refer to the contact details given on the places page.
How I can make amendment to my order?
Please refer to the rate plan of your choice. In case if the place defined the rate plan nonrefundable then it is not possible to proceed with any amendments.
Can I get a discount with my student card?
Discount policy is defined individually by each place and applicable accordingly. For more information, please contact the place you intend to visit.
Is there any privilege available for the seniors or people from the privilege class?
Special privilege policy is defined individually by each Place and applicable accordingly. For more information, please contact the Place you intend to visit.
Can I have a photoshoot at the given place?
Individual requests are qualified by the Place separately and dedicated contact person is assigned for organization of special occasions.